It's not resolved... Don't bother trying to contact service since they read from a script. I've given up... Moved on to other eMail providers such as GMail, etc...
Happy New Year... Hopefully if the next steps prove to have some effectiveness...!!! I'm considering a possible intermediary step, and if it has some reliability, I may stick with it for at least the short term... There is still and option to rever...
I'm having the identical issue, with little to no help from Rogers in identifying a Remedy... Customer support simply either requests you use the Web Mail or walk you through the set up of Outlook using their ports etc... Have you made any further pr...