We had rogers installed Nov. 21 and removed Dec. 21. I have managed to get the bill for the equipment removed but the credits have not been added. My bill was supposed to be $120 but it is now $642.47. This is insane. I have spent hours on the phone ...
The exact same thing happened to me. I even gave them the name of the door to door rep and nothing has changed. Contacted them many times and the situation is being totally ignored. I'll be lodging a complaint to the appropriate government agency.
I had a door to door rep offer me a deal. He was supposed to supply credits but never did. I have been in contact with rogers several times and they still have adjusted my bill. Can't be trusted.
