After an hour's wait to connect with an agent, I didn't expect that I have to wait for 15 minutes again for a response... My case is certainly not that complicated that would cost him 15 minutes to access it. I'm so confused and tired of customer ser...
I returned the equipment 3 weeks ago. I contacted an agent and created a case number C183605388. But the deadline for the return is 6th Jan. I'm afraid the back office could not get back to me before it and I would be charged.
