I've been waiting for 4 years, they STILL WON'T SUPPORT watches not purchased through them. I've tried and ended up sending my Samsung Watch 5 pro back to Samsung. What an absolute joke on Rogers' part. The watches aren't even online for purchase....
I think the best course of action is to contact Samsung and put pressure on Rogers ... if they have enough complaints maybe something will finally be done.
I can verify this is true. Same scenario, can't link phone to watch (purchased watch from Samsung directly) .... Watch ends up having a separate number and no matter what they do they can't link it.
