Rogers will not proactively contact you or reply to your emails. You have to keep calling them yourself to check if there are any updates on your case. My case was updated after three weeks, but I still haven’t received my money back and am still wai...
Thank you for your response. I have already created a case and sent an email to the rogers.cupid inbox. I received a reply stating that the money was deposited into Rogers' centralized suspense account. Rogers requested that I ask my bank to send a f...
Has the issue been resolved? I’m facing the same problem. I contacted customer support, but they said they couldn’t find any information and asked me to have the rogers.cupid email address send them an email. So far, there’s been no response.
