I pestered the live chat support and then also one of the moderators in the forum reached out to me before they put my case into escalation. Make sure you save all chat transcripts as your proof/backup.
Hi all, more update as today I received the digital Amazon gift card I requested, I have redeemed it and has the additional $150 balance in my Amazon account. I guess I am lucky enough to have reached the light at the end of the tunnel. But for every...
It was equally frustrating for me. At the end of the 6 weeks I had to have a rep send my case for escalation, on which I was told to wait up to another 4 weeks.. After that I just continued waiting and regularly checked my email. I wasn't expecting i...
So good news guys, this afternoon the email finally came in for me to register for that gift card.. this is approximately 2 months after my service was activated. We'll see if the gift card will come through..
