You can try filing a complaint on the Rogers site and ask them, as a resolution, to provide you the different modem at no extra cost. It's that, or switching providers, and the latter is obviously more hassle. Simply search for "Rogers share a concer...
This is probably going to be a final update for me:1. Since I switched away from Rogers, I've experienced bouts of high latency but no observable drops of connectivity, so I am considering this a win (not sure if it's just the new TC4400 modem - my l...
One more update - given that my internet problems were resolved by switching providers (ultimately, staying on the same physical last-mile infrastructure but changing modems), I have decided to file a complaint using Rogers" share a concern" web form...
Another update on my end - it's been seven days and smooth sailing so far with 1Gbps service from Acanac using the TC 4400 modem (with the exception of daily ~10x latency degradation at around 8-9pm that my provider acknowledged as a known infrastruc...
Hey folks, I have a quick update on my end. I've switched to Acanac (owned by Distributel) on Jan 1st and they've sent me their Technicolor 4400 modem. Results so far (based solely on Jan 2 and Jan 3 stats): - No random drops throughout the day (yay!...
