Hi! Did you have to pay the taxes on the devices upfront with Telus? That's what they told me when I was looking to switch. Rogers phones are on upfront edge finance... Been trying to fix this for 10 months now
Where abouts are you? I'm in NB and I e been having issues since Sept! Same watch. Tried tonight putting a brand new watch and plan on and same issue. Curious if your store may have advice as I've been to 2 different stores and numerous call ins lol