Thanks for the response. We have 5 devices running Windows 10. We've tried using Malwarebytes and ESET, as well as the built in Windows Defender. Nothing has come up in our scans.
Hey I received an email from Rogers about the same thing. I scanned all my devices and nothing came up. I'm at a loss here. Our family also doesn't do anything except watch youtube, online gaming, etc. Were you able to solve the problem?