No change, @RogersYasmine it still shows the exact same error. Has your team looked into the possibility that the error is related to Amex cards beginning with 3401 ? There are some members here who have stated that their card begins with these digit...
So I haven't received a response back from my email to the Office of the President sent on August 23rd. The email was sent to a specific advisor that I had a previous interaction with. I've followed up with phone calls and left her messages on August...
I sent an email to a contact at the Office of The President advising her about this issue and provided her with a link to this forum. Let's see what she comes back with. I'll update when I hear back.
