I ended up having to get the "discounted" Ultimate TV deal for 24 months and was told I would have those missing flex channels and..........guess what? No flex channels still. The site is really messed up too. It shows I don't get cartoon network...
It's a horrible system. They send you a text with a waybill number that you can't even use on canada post website. After googling this issue it says "use this PR number instead". Why wasn't that explained at all to me by the agent or email ? Now...
Ya this is a total sham. I had popular TV with flex channels and when I upgraded to ultimate 1 GB internet and stayed with popular TV package I lost the flex channels. Not only that but the pricing was misleading. It stated that my ignite boxes ...