@Datalink You have a very valid question for me in your first line. The recent experience proves that I might have made a big mistake.Just finished chatting with the CSR and the experience is anything but frustrating. First he says that the CMTS IP ...
@Datalink Thank you for such precise and to-the-point information. I ran ping plotter to the CMTS for 5 minutes through Ethernet and could see packet loss. Question is how do I prove this to the CSR to get the technician coming. I am afraid when I ca...
@Datalink This is a recent problem since the last 3-4 weeks with the VPN and internet. I have been working 2-3 days/week from home for the last 12 months using this VPN and internet and never had a problem. When I first reported this problem to the c...
@Datalink : Thank you for the prompt response. The connection drops for both wifi and wired.Just to give you some background on this : Unlike sites like Youtube where the content is buffered and therefore will usually not indicate that there has bee...
Hello - I have a similar problem where my internet connection drops and then reconnects. The re connection usually happens within a minute. However, the drops are quite frequent ranging from 10-25 per day making it a frustrating browsing experience. ...
