I should have been more clear. The Complaints commission only expects "you to give Rogers a reasonable chance to Address your complaint before you submit to the commission". In my case the Rogers rep (who agreed with me BTW) immediately transferred m...
To get to the Office of he President you first have to speak to a Rogers rep about your complaint. When they can't help then you ask to "escalate" the complaint to the manager and when that doesn't help you ask that it be escalated to the Office of t...
Complaining to the CRTC seems like an excellent idea particularly if you have an agreement which says there will be no increases during the agreement. The CRTC has set up a special body to resolve these types of complaints, called the Commission for ...
I am in Ajax and the following appeared when I went to My Rogers: "Starting Sept. 17, the price for each additional Ignite Entertainment Box on your account will be: Streaming $12/month, Bundles $17/month." The Rogers rep and Rogers manager confirmed...
