A few weeks ago, my XiOne started refusing to play 4K content, saying
Unfortunately, your TV Box isn't compatible.
To [screen shot is blurred, sorry], your TV Box must be 4K UHD capable.
Learn More
Note that it's saying that the device that isn't...
I can confirm that the problem is exactly as you describe it, and has been this way for several months, since the corruption problem last year was fixed.
It's been happening less frequently in the last several weeks, but that doesn't seem to relate to anything I tried, because as I was working through trying things, nothing changed ... and then one evening, just before I was going to go to bed, it hap...
Thanks, 57. I'll work through some of these - the ones that are not too infeasible (like a different input, as you suggested). It'll take a while to work through them since it takes a few days after a reboot before the XiOne gets confused about its...
Thanks, 57. Isn't it lovely that Rogers customers have to go over Rogers' head and deal directly with Rogers' suppliers to try to get problems resolved?
