I'm glad you got them to knock the increase down. It's ridiculous what's happening. I'm going to give them a call, too. Who did you contact? Customer Service, Billing, Loyalty Department?
Hi, Sorry for bringing up an old thread. I'm having the same issue. Switching over to Ignite from Legacy Digital which is being installed today. They've given us a new account number. Everything from the old account number is black online. How do I g...