That is very odd as I did it just a week or so ago. Sounds like you got a Tech that didn't want to help. I know they do this as I have a 5 dollar extra charge that they are billing me. It was the tech that even said that oh we actually only charge ...
You need to have IT verify your acct has been set up to do get a Public IP address. It is now 5 dollars per month. Once this is done you go in APN setting and hit add. First box usually says Rogers LTE don't choose this or it will revert back to yo...
