I called again, had another support agent look into it again, said everything should be working AGAIN, reset my voice mail AGAIN, had to go through the voice mail setup process AGAIN, and it still doesn't work.
I've had VVM on Rogers for 4 years, since getting an iPhone 4. I even upgraded my phone to an iPhone 5 when my brother gave me his old unlocked iPhone 5 he got from Apple. I just purchased a new SIM for it, activated it on my account , and everything...