Thanks for the response. I did end up doing the swap on my second visit. On the first visit, the customer rep was really misinformed how the whole esim idea works and she was the one who said she talked to the manager and she said he confirmed what s...
I was at the lime ridge mall location today as well to swap to esim and I was again told like you that this is not possible and that i have to add a line to my account to use it on esim and that I even have to have another Rogers SIM card in the phys...