The CSR that I started with, as I described, wasn't even able to comprehend the problem or articulate a solution. I then spoke with her MANAGER, the person supposedly in charge of training and overseeing all CSRs. After my interaction, and his comple...
Regarding the advice to use the "new" mode version of Outlook in 365, and applying the webmail PW, couple of key questions:Why did the Rogers Tech Support Manager provide me with none of this information? He's either incompetent, poorly informed, or ...
Yesterday I connected with a Microsoft tech. After an Apple software update my Outlook (365) was crashing repeatedly. While trying to fix the problem, he was unable to generate an App Password, and suggested that I contact Rogers. The first Rogers te...
