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Forum Posts

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

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Report an Issue with Outdoor Rogers Equipment

Hello Community,   Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it.   Find out how to identify and report damaged eq...

Power cord for 9865HD PVR

Anyone or Rogers store in Ottawa have a spare power cord for a 9865HD PVR?   I am looking for one.   **Labels Added**    

RW12 by I've been here awhile
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Adding Sportsnet & TSN

I am an existing Shaw [and now sadly] Rogers customer and all I want to do is add Sportsnet and TSN back onto my tv package after a short hiatus because I see there is FA Cup football on tomorrow morning.BUT I cannot find any way to do it.It starts a...

Covergirl by I've been here awhile
  • 97 Views
  • 2 replies
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Missing stations

I am writing about our building cable account. Kingsley Manor supplied through the Lions Club.We recently had a fee increase and immediately afterwards, some of our channels were cut. Eg. 29 & 63.WHY?     **Added Labels**

Foxtail3 by I've been around
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Resolved! Rogers On Demand not updated with any new shows since October 9th 2024

Is anyone else having problems accessing any new shows on Demand on the old cable system?  I have missed several shows over the past 2 weeks and nothing appears to be working at Rogers on their automated updates.  The last shows recorded for several ...

jan17 by I plan to stick around
  • 4640 Views
  • 23 replies
  • 0 likes

channel listings

please send me a list of channels for ignite premier for Caledon     ***Edited Labels***

Flavour Network?

I've been seeing lots of ads for Flavour Network and it was supposed to launch today, but I'm not able to find it when I try to add it as a flex channel- how do I get it?

Gina21 by I've been around
  • 468 Views
  • 4 replies
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Rogers Subcontractor Management

Rogers needs to take a more proactive role in ensuring their subcontractors which are contracted to do burials for residential services do so in a timely manner. I have waited since last October to have an exterior coax cable buried below ground to m...

Jeff96 by I've been here awhile
  • 4318 Views
  • 9 replies
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replacing cable remote

I have been on hold with Rogers for an hour, waiting to request a new PVR remote because the local Rogers store confirms that they have these things but will not give one out. I assume that the purpose of making me hold and listen to the most appalli...

keb by I've been here awhile
  • 434 Views
  • 5 replies
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Resolved! Hollywood Suit

Why hasn't the Hollywood Suit channels for the free preview from December 1st until January 5tb not come through yet? It keeps telling me I need to subscribe to channel. Anyone else experiencing this?

Ydhdbx by I've been here awhile
  • 392 Views
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TV Listings

Does anyone know how to print a list of TV stations without getting the logo of each station?   *Added Labels*    

mepowell by I've been around
  • 680 Views
  • 1 replies
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How much longer until legacy cable is discontinued?

I just saw a post on another forum of a Shaw customer in western Canada who is being forced to switch over from legacy cable to Shaw Ignite. I imagine it is just a matter of time until that happens to Rogers customers as well.  Anyone have any insigh...

wayner92 by I'm a senior contributor
  • 4164 Views
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NHL Centre Ice

Why can’t I watch my NHL team and have a choice as to home or away feed?  Nothing worse than listening to another team’s feed.  If I knew I couldn’t choose I wouldn’t have signed up for this.       ***Edited Labels***  

Louise8 by I've been here awhile
  • 394 Views
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Resolved! digital cable box after switching to Ignite

Hi, I just switched to Ignite TV. I'm wondering if my Nextbox or the older Explorer box will still work? I was going to run cable out to the garage and put one of them out there. Thanks 

Rogers TV Guide Dark and Awful!!

Nov 2024Just switched from Years of Bell Fine to Rogers. They still never updated their horrible TV Guide, it's too Dark and doesn't list the days of the week in all their time slots. Hard to figure out trying to prerecord a show if it only gives you...

Canslaw1234 by I've been here awhile
  • 440 Views
  • 3 replies
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how much are you paying for internet and tv?

i feel im paying alot what is everyone else paying?   i want to see if im getting a good deal or really bad deal.   how do you get a good deal   *** Edited labels ***

Time To Say Goodbye

Shortly after upgrading my Bell Fibe Internet Service in mid-August,I received the following letter from Rogers. It's time to upgrade your equipment Thank you for being a valued Rogers customer for so many years.We're grateful for your loyalty and co...

a084299 by I plan to stick around
  • 3580 Views
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Is Rogers going to force me to use Ignite?

I have the digital tv service still, although they keep pushing the price up on that.  Once this current bundle expires is rogers going to force me to get Ignite or will they continue the digital tv still?  I refuse to go to Ignite, I have seen the r...

RyeEncoke by I plan to stick around
  • 14689 Views
  • 18 replies
  • 1 likes

Resolved! MLB Network has sound, but NO picture with Digital Legacy

Tech support is too busy to answer my calls, so I'm not surprised that the Black screen with only correct sound, has been like this since yesterday.It was briefly fixed yesterday, but the Rogers system probably switched to the secondary feed and neve...

mebe by I'm an advisor
  • 556 Views
  • 1 replies
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