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Forum Posts

Internet dropping over the last few weeks

For the last couple of weeks, we have had issues with our connection.  It has been dropping for a few seconds to minutes.  Seems to happen around 9:00pm.  I am very capable technically so I logged into the router to check things out.  I could not ret...

Grwebster by I plan to stick around
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  • 1 replies
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Moved to Ignite - can't access rogers email

I moved to ignite yesterday (from previous Rogers Internet), since then I can't access email through my Mac computer running Sonoma 14.1.2  Keep getting the message  We can't sign you in right now To prevent unauthorized account access, sign-in attem...

diygirl64 by I've been around
  • 404 Views
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Resolved! Email Forwarding @rogers.com email address

Hi Everyone...   I am looking for the option to forward a @rogers.com email address, but to no avail. When I log into the rogers.yahoo.com web portal, the option to forward your email has disappeared.  Can someone confirm this?  I know if you had pre...

Latency and ping in video games

I play a lot of video games, and one of the main things is your ping/latency its basically the amount of time it takes to send your inputs to the server, i used to get around 15-20 which is pretty good since i dont play professionally, but for some r...

BB3CH by I've been around
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Yahoo Mail - Adding a Signature

Hi Friends ~This is a specific question about adding a signature to my yahoo (Rogers) mail account.I've searched FAQs, and the information I've found, doesn't work. I am trying to insert a .png into my signature line.  I've tried to drag the .png.  I...

LiLiP by I've been around
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  • 1 replies
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Need help with Mac Time Machine backup over wifi network

No available time machine destination on my network. We use the Rogers Ignite modem/ wifi device which is connected to an Airport Extreme base station (wifi is turned off) via ethernet cable.  The Airport extreme is just being used as a bridge for th...

moshom by I've been here awhile
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  • 2 replies
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Resolved! Ignite blinking white

My ignite wifi just got offline. Blinking white and doesn’t work. Anyone going through the same thing? Help!!   **Labels Added**

Yolas by I've been around
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VALORANT ping issues (Illinois)

As of recent (2 weeks now) my VALORANT ping whilst connecting to Illinois (my local server) has been fluctuating pings. I've seen a few previous forums on how this issue has occurred with other people, so I know I'm not the only one. Whenever I load ...

pingwhat.png ping.png
mpretti by I've been around
  • 337 Views
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Understanding Rogers and Speeds

Hello:So I'm totally new here, but I've been a Rogers customer for at least 20 years.Normally, I am not much of a whiner when it comes to speed. I can only afford so much, and I realize that the Internet isn't piped directly into my apt like someone ...

Resolved! Rogers Ignite Internet Fiber to Home

I'm currently subscribed to Rogers' 2.5 Gbps download and upload fibre-to-home plan, and I use the Rogers Gen 3 modem, which has one 2.5 Gbps port for the ONT connection and three 1 Gbps LAN ports. However, when I connect these 1 Gbps ports to my 2.5...

chris993 by I've been here awhile
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  • 2 replies
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Internet connectivity is spotty and dropping Vaughan

Hi All, We seem to have internet dropping rather frequently.  Our Ignite TVs are fine, just internet dropping on a rather frequent basis here in Woodbridge.  Anyone else experiencing this?  This also happens when on 5G network with podcasts cutting o...

la1 by I've been here awhile
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Slow Internet Home Conexion - Issues loading web sites

Hello, I would like to know how I can solve this problem: -My internet connection never exceeds 500 MB although I pay for 1Gb. When I try to access some websites it stays in a loading state, sometimes it can take minutes to load a simple page like Am...

Rogers Email Inaccessible

What has happened to my Rogers email account?  After 20 years of being a Rogers customer, I suddenly can't access my email.  Yesterday it was accessible, today it's not.  What is going on?      ***Added Labels***

Resolved! Can't create App password

When I tried to generate an App password to connect to Outlook. I receive the following message: Something went wrong on our end. Please try again later. I tried calling Rogers Support I was told I would have to wait between 20 to 30 mins... Not happ...

eltbrown by I've been here awhile
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  • 434 replies
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Using Rogers email account in Outlook

Hi - When will it be possible to add Rogers' email account to Outlook? If I can add a Yahoo email account, why is it impossible to add Rogers? *Your insight is appreciated.   **Labels Added**    

E-SK by I plan to stick around
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  • 95 replies
  • 1 likes

Rogers Internet modem delivery issue

I order Rogers Ignite from Fido Migration on April 5, 2024.  the Ignite Service starts 12 April 2024 but there is no trace of the modem.   When I visit online it appears that Rogers haven't even started the shipping process. The order has been in "In...

lecanto by I've been around
  • 148 Views
  • 1 replies
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Ignite 1.5 slow speeds

Hey everyone got a new plan with rogers and signed up for ignite 1.5 only problem is my speeds change a lot from 50 to 700 most of the time their at 400 for wireless. Can’t try Ethernet as I don’t have a device with the capabilities of 1.5 but servic...

guest52 by I've been here awhile
  • 423 Views
  • 8 replies
  • 1 likes

Internet Down

My Internet service is down and can't get an answer as to why, except the they are aware and working on it !!! That still doesn't answer the question as to why services are down!!!! Very frustrating   *Added Labels*

Worst customer service experience after switching to Rogers!!!!!

I had recently move to new place and since rogers ignite home internet was available , i decided to opt for that. At first, it seemed smooth, i got a prompt response to get enroll and device was also sent to me within 2 days. However, after i receive...

Sun_12 by I've been around
  • 343 Views
  • 5 replies
  • 2 likes

WiFi 6 Compatible Modem

Hi all, I just want to warn you about what Rogers does with their online ads that are misleading. I switched from Fido to Rogers because Fido no longer provides internet service. I had the 150 Ignite plan and they sent me a refurbished XB6 that was m...

Lailo by I've been here awhile
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  • 2 replies
  • 0 likes