Ignite TV™
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Bluetooth and Ignite TV Connectivity

I have had problems connecting my Bluetooth headphones expensive ones with no luck it says there connected but no sound but they are not connected to anything else so I tried another cheaper pair and they connected with no problems I can hear everyth...

Rogers Sports Zone App feeds very disappointing

I've had Ignite TV since it started and enjoyed the Sports Zone App info during and after many NHL, MBA and other games. For the past year, the data feeds have become more and more unreliable to the point where even the in-progress playoff games have...

mprychitko by I've been here awhile
  • 143 Views
  • 1 replies
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SN feed freezing and sound cutting out

Anyone else having a problem with their SN feed? Both 4k and regular. This is ridiculous that we pay extra for the sports package and then nothing works. I have called and all they do is say we need to reboot the system. Anyone els has this problem. ...

Ragingbull by I've been around
  • 1223 Views
  • 6 replies
  • 0 likes

Resolved! Light on or off tv box

I recently got ignite TV, I have two boxes, the box in the living room has a indicator light that stays on. The box in my bedroom  has the light off, should both boxes have the light on? And if so, how do I, turn on the light. Thank you   ***Edited L...

Resolved! Sportsnet App Saying Not Subscribed Suddenly

I recently moved my legacy Premier TV package to the Ignite package and everything was going well until my Sportsnet App stopped working. Every time I log in, it says that I am not subscribed to view any of the content. The Sportsnet channels work fi...

PeNiBru by I've been here awhile
  • 397 Views
  • 2 replies
  • 0 likes

YouTube behaves differently on different ignite TV boxes

I have rogers ignite internet service with TV. I have 3 STB's on different TV's and notice that one of the boxes behaves slightly differently in the YouTube app. In this one box (an Xi6-T), no YouTube chapters are ever present on videos, while on my ...

AriG by I've been around
  • 161 Views
  • 1 replies
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Ignite STB WiFi Loses Channel Stream

The Xi6-A stb is connected via wifi and has an excellent signal strength. When viewing a channel, the screen will turn black after a couple of hours. There is still.a signal to the tv. The menu still works, and I can access options. Turning the stb/t...

I cannot get authentication for global tv app

I cannot get authorization for the global tv app. I tried to follow the instructions on how to send a private message to “community helps” on previous forums but that has not been working for me. Please help. This is frustrating     ***Edited Labels*...

Cami123 by I've been around
  • 5389 Views
  • 9 replies
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TOU.TV Ignite TV App Request

Hello/Bonjour, For people who don’t live in Quebec and whose first language is French, we don’t have access to tou.tv in the tv apps (like Netflix, Prime, etc.). It seems like an easy fix for you and a gesture of good faith toward the French Canadian...

desrojean by I've been around
  • 432 Views
  • 3 replies
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Resolved! Replace Ignite Remote

I've had Ignite for a number of years, and my remote is now worn out, with the main OK button now gone. Can you please send me a new one?         ***Edited Labels***

ToBanks by I've been here awhile
  • 435 Views
  • 2 replies
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Resolved! Ignite TV Channels - Error code is XRE 03137

All channels are in a state of ‘channel loading’. Have been experiencing this for the past few hours.Error code is XRE 03137       ***Edited Labels***

Dek1 by I've been here awhile
  • 14835 Views
  • 21 replies
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Picture & Sound Are Out of Sync

My ignite tv box in my room is lagging, meaning the lips r moving on shows but the voice comes after. This is only happening on my tv so im pretty sure its a ignite box problem. Yes yes ive restarted modem, restarted box, refreshed box, blah blah but...

Nwhelan77 by I've been here awhile
  • 1311 Views
  • 5 replies
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Resolved! Email notification of Preview channel changes ?

I just subscribed to Ignite TV a couple of weeks ago.  We realized that there were channels we could watch that were not on our list of subscribed channels.  I figured out that these seem to be channels that have a Free Preview running.  I know there...

chris243 by I've been here awhile
  • 456 Views
  • 5 replies
  • 1 likes

Resolved! BritBox Log in Problems

My Wife got hooked on BBC First programming and decided she needs BritBox. OK, no problem. Oh wait...problem I am trying to sign in and can enter my email address but I cannot seem to m ove down to the password box. No matter what button I push, the ...

schmidtp by I plan to stick around
  • 322 Views
  • 1 replies
  • 0 likes

Paramount Plus?

Does anyone know if Rogers has any bundles that include Paramount Plus?  I've been looking, but haven't seen anything.   *Added Labels*

slb260 by I plan to stick around
  • 218 Views
  • 1 replies
  • 0 likes