I’ve reached out to the support that was suggested above and I’m still at the same point. Sometimes it works for hours. Sometimes it kicks me out and returns all downloads within minutes, rendering the app basically useless. I can’t even watch someth...
1. App is up to date (no updates waiting to be installed). The best way to ensure this is to completely remove the app and download it again from scratch. YES I HAVE DONE THIS SEVERAL TIMES.2. You have the latest software on your iPad. YES I have che...
The iPad is not even 3 months old. It is running iOS 17.5.I have deleted (not removed from Home Screen but actually deleted with all data) Ignite at least 5 times and still the same issues continue.It gives me no error messages other than Ignite seem...
Still having the same issues. This morning I doenloaded 4 shows. I opened the app at 7pm and it had logged me out and deleted the downloads. Its only happening on ipad 10 17.4.1 with 20GB of storage available. Not happening on iphone 14 pro max 17.4....
I will just add that I have the same issue since early March 2024. Using version 7.13.0 and when it logs me back in anything that I had downloaded is deleted. Which is not convenient when you’re boarding an aircraft. I would be the only device logg...
