Sorry to hear that! If the home phone is cancelled (without porting over), I believe you will lose your number. I hope they will put necessary staff and processes in place quickly. But as the customers, what can we do? We are living in a monopolized...
Thought of giving an update on my situation. So at the 4.5 hr mark of waiting on the phone yesterday, I left the phone at my desk and went to take a shower. When I came back, the line got disconnected and I assume the Manager/Supervisor at the Retent...
Hello everyone,
I wanted to share some of my experience with Rogers Customer Support. I called them yesterday (Jan.6), spent about 2 hrs on the phone to speak to a rep from Nova Scotia. It is regarding my current bundle expiring. He was pushing to sw...
