Rogers Community

Effayy · 04-10-2022

The past couple of weeks my internet connectivity has been spotty again. Gaming is particularly affected. My kids and I are routinely getting bounced from online play. My son with his Oculus has constant issues as well. We did have an original pro...

Effayy · 01-13-2022

My Setup Running a CODA-4582U in bridge mode, connected to an ASUS router providing both wired/wireless connectivity to home devices. Both my home and work PCs are wired, as are my PS5 and XBox One. The rest of the family (wife and 4 kids) each hav...

Effayy · 04-20-2022

I'm currently experiencing issues with my service (frequently cutting-out of my work meetings). Now that I can access the modem in bridge mode, I've copied the DOCSIS WAN stats here. @Datalink, by any chance do you see anything in here that may exp...

Effayy · 04-20-2022

So I did a little tinkering tonight, and thanks to a tip from a co-worker of mine, I figured something out that may help you as well: I stated before that I couldn't connect to the modem's UI even when directly connected. That was because I didn't g...

Effayy · 04-11-2022

@Datalink you are correct. The modem(s) are stuck in bridge mode. I can't reach the UI to set it back to Gateway. The only option is to do a factory reset (hold down reset for 30 secs)., and 5 minutes ago I did just that to get you some stats.  J...

Effayy · 01-14-2022

My speedtest app doesn't show % packet loss (or jitter either). All tests I've done have been from my PC so that I can take any potential WiFi problem out of the equation. I have PingPlotter installed as well, so perhaps I can get some numbers from...

Effayy · 01-14-2022

Thanks for the awesome advice @Datalink. I started seeing packet loss again tonight, and made another call in to support. I essentially said that I know this will keep happening, and the next time we schedule a tech call I would prefer it to be a s...

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CODA 4582 - Bridge Mode issues?

Need help with ongoing packet loss issue

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