Over the past two months I have called Rogers eight times and opened
five cases for intermittent area disconnects. The service has been
virtually useless 11 days out of the last 60. The cases have all been
closed and the service restored, but the iss...
This only works if you want to reset your router factory defaults.
You'll lose all of your configurations. In a web browser url: enter
192.168.0.1 you will be presented with the login screen for the router.-
User id = cusadmin- Password = enter your ...
After 9 weeks, including 21 days without reliable service, 19 calls to
Rogers, and opening numerous cases, the problem was resolved. The
challenge: Engineering or maintenance kept closing the cases after
escalating from first level because the proble...
I subscribe to digital cable and home phone. Both services are working
fine. This is an internet infrastructure problem affecting my
neighbourhood that they can see whenever I call; however, they don't
seem to know what causes it or how engineering m...
Thank you IHR. That is exactly what I ended up doing. 1. Make sure the
HITRON CGN2 is connected to the internet2. Call Rogers and get to a tech
that will turn it to bridge mode3. Wait until it reboots4. Connect
Internet port of router to port #1 of C...