@hmcalendin
I recommend contacting our technical support directly at 1866-931-3282 so we can investigate this issue on our end
@xicatherine
The LG Breeze is not a Rogers device so I am unsure of the proper troubleshooting steps to take. Some ba...
Hi xicatherine,
Which model device do you have?
Do you get any specific error message?
Does it seem to happen randomly? When it does happen, are all numbers affected? Do calls work during that time?
Have you tried removing and re-inserting your bat...
Hi cdnklc and welcome to the community!
Try replying STOP in capital letters, I believe lower case is not enough. If it keeps coming I recommend speaking with customer care again at 1866-931-3282 or trying to find out the name of the sender so you ...
Hi Carusk,
Yes there is a place to report these locations. If you call 1866-931-3282, Press 2 for technical support. Advise the agent you wish to report a dead zone. They will ask you a series of questions, try to provide as much detail as possibl...
Hi tosmoke,
At this point you have two options:
First, you need to perform a restore as new on your iphone using iTunes. I recommend syncing as much as possible. Once completed, select your device on the left hand side, then on the main screen se...
