Thanks for posting that, I have swapped HDMI cables as well but truth is that they were not high-end to begin with- will invest in at least one 8K for the most problematic one, fingers crossed! But I notice that specific STB gets hot as well, not sur...
Again great feedback from you -G- I think I'm going to ask for another field tech visit, the issue continues, and do just that...ask for an XiOne if they have one in the truck, replace at least one of the Xi6-T STB's and see if that makes any differe...
2 smart TV's, one Samsung, one Toshiba. Both connected to Xi6-T STB's that are connected directly to the TV's with HDMI cable. That's why, because both video and audio were blanked out, that I replaced HDMI cables, just in case. We also have anoth...
Hmmm....all ours are Xi6-T What is the XiOne and why hasn't that been offered to customers as an alternative? I didn't know anything about the newer PODS that were available (albeit at a cost, whereas the Gen1 ones we had were n/c) until the Rogers...
We have also had the same recurring issue - had the Rogers tech out last week, everything tested fine including the gateway that was upgraded a few months ago. However after the tech visit we did opt to replace the 2 mesh PODS we had (from Gen 1 to G...
