I don't believe Rogers when they say the majority of its customers are back up. Frankly, this whole experience has made me lose trust more so than ever. Not one interaction with a service agent has been consistent, and believe me I've spoke to many. ...
Same here, 4 days and counting. This is what I was afraid of. Rogers first told me it would be resolved in 24 hours then changed it to 48 hours, then changed it to "no eta." Wouldn't it be easier to just give us our old modems while they try to fix t...
That's exactly the issue. I work in I.T. and understand that glitches happen, but the fact that they're still giving out new modems knowing that there's a systemic problem baffles me. What a joke.
I'm also without internet due to a 'provisioning error' for an upgraded modem I didn't even ask for. Tried speaking with several agents and supervisors to get at least some understanding as to what's going on, but not surprisingly it got me nowhere. ...
