Thanks for the great explanation. Although it doesn’t sound like you've provided a solution. I need this to function properly for parental controls. That is the main purpose I use the ignite app for and you’ve basically told me it’s broken and glitch...
It is a desktop computer and it was showing up previously - sporadically - but it did show up. It hasn’t showed up in about a couple months. We’ve rebooted the computer and the modem and it appears on the gateway network and it’s connected to the net...
I don’t understand how this is a solution. All of my devices show connect as dhcp on the gateway but only one device consistently does not show up in the ignite app. I need it to show up so I can manage it as it’s a kids device.
