Yes, I tried many things including the recommendations mentioned in those two posts. I ended up returning to the Fido/Rogers store and, after waiting 20 minutes to speak with someone, was told, “this happens sometimes, I know what to do.” The sales r...
My spouse and I have the exact same issue after moving from Fido to Rogers. Rogers support has been unable to resolve it, they won’t even acknowledge the problem. Not sure what to do at this point.