The problem is that a refund never comes. Not after a couple of billing cycles not after four, ten, never. Unless you do actions, unless you call and ask about the credit directly. This is not what Rogers' employees are telling people in stores.
I'm sorry but it's not true. Most of the complaints are that Rogers' employees lie to Rogers' clients. In a very particular way. Even from this thread, we can clearly say that Rogers' employees are setting very concrete expectations, and those expect...
alright. we can stop thinking about this as a scam, although the results are not what you are expecting, until you do some actions. Even though you've been told that no actions are needed. And if you're not doing any actions nobody will give back you...
So essentially it's a scam? Roger's representatives are scamming people in the shop when they're selling those products? Telling people that the setup fee will be waived.
