From reviewing the fine print of Rogers and its financing affiliates, there’s a crucial detail that’s not explicitly stated: the system flags financing customers within the first 30 days, essentially blocking any attempts to upgrade. Why? Because the...
Dear Community, I wanted to share my recent experience navigating the upgrade process with Rogers, hoping it might assist others facing similar challenges. Initially, after placing an upgrade order and receiving confirmation via email, I attempted t...
I requested a mobile upgrade during my grace period in Sept 2023. Order was placed and ready awaiting for the arrival of my new mobile device. So I decided to call Roger’s to see where this phone is. I called Roger’s (Oct 21) to find out that my orde...
I upgraded my phone during my 30 day grace period this was in Sept 2023. To just find out today that my order got cancelled and no one can tell me why. Been on the phone for about 8 hours now. Every “Customer Care Solutions Specialist Representative ...