My problem is that the double-charge is not backed by any bill. I have been issued ONE bill only (my services started less than 1 week ago) but the balance in my Rogers account shows double the amount of my bill; it also states that half of the amoun...
I have the same exact issue. I am a brand new Rogers customer and I just got my first bill. My account balance, however, is double the amount of my one and only bill, which shows a previous zero dollar balance. I chatted with a live agent who told me...