My account number, the length of time of bills, the fact you only need digital and that you spoke to the privacy commission and they referred to you that email address.
It's a conscious choice to not allow viewing of bills older than 18 months. Legally they need to provide digital copies if requested at no cost, they can only justify a charge however if they are printed. Unfortunately, customer service is unaware of...
You can contact Rogers privacy office privacy@rci.rogers.com and request those older digital bills at no charge. They have 30 days to respond with your request. I did this personally and it works. Hope this helps someone in need.
The fact that you have to pay $20 a month to access your own personal billing information for anything past 18 months is deplorable. It should be illegal and I will now start lobbying to make it illegal.
