Rogers Community

This is the site where it gets stuck...after entering the verification code...https://www.rogers.com/consumer/self-serve/overview 

I tried all that you said. Did not use bookmarks and had cache cleared anyway. it still gets stuck with a circle going around like the attached pic (and yes, on chrome,and firefox and safari, which are all updated).

I updated Chrome and cleared cache...STILL DOESN’TWORK!