Update: was able to get 3/4 of the cost of the movies charged to me back to my account.Two take always: set up a pin to avoid unauthorized purchases. Escalate to next level if you have a fair concern.
Was charged for the ‘purchase’ of one movie in February and another in March that we would never rent nor own. Customer Service told me no PIN was required, but suggested I set up one. Wouldn’t reverse charges as purchase made on our tv.Escalated to ...
