Rogers contacted me and offered to take the phone back since there was confusion. I just think they need to put more clear information in their policy or make sure they tell people up front how to return phones so that they get their money back.
I talked twice to Rogers staff over the phone about what to do about my plan that is ending at the end of December. The plan includes a phone that needs to be returned at the end of December. Roger's employees advised me over the phone to switch to F...