Yes, that's right. I had an account which I had closed in 2018 after switching providers. I switched back recently, but my new account had not been on my credit report since.My account that was closed in 2018 does in fact show up on my Borrowell Cred...
I can confirm that they USED to report to Equifax, as they are on a Credit Report I view through Borrowell. However, I did notice that my new account is not included in this. I'm not sure if they stopped reporting, or it isn't being properly done.