I have already submitted the complain to CCTS, we need take action to stop this issue happen. I just received the Jan 2021's Bill, it happen again, from Bango...
I have the same issue as you. someone use my account purchases book rent movie. I didn't notice until receive the bill, I checked my Google play account no record in there. I called Rogers, they ask me to contact Bango, Bango replied my first email ...