Replacement modem has been installed. Same problem. Technician suggested when an outage occurs, unplug the modem and call support so Rogers might be able to see what happened to cause the outage.
Almost daily at 3:30 p.m. my internet fails. First call to service the technician indicated that there was interference on the line which she determined was not in my house. A repair was initiated and I received an automated call the next day adv...