Check to see if your plan supports wi-fi calling first. If it doesn't you won't be able to use wi-fi calling. If it does do you have the latest OS for your phone? Currently, I use a Pixel 8 Pro purchased from the Google store. When I first got it, it...
I bought my Pixel 8 Pro from Google directly and it's set to Wi-fi calling at home. It depends if you have a plan that allows wi-fi calling or not. If you do, go into phone settings (three dots at the top right hand corner) in the search bar. Hit set...