The problem is that people are so used to Telcos doing this sort of thing "from time to time" as you aptly put it, that they tend to shrug it off, and the Telcos know that. Can you imagine a retail business treating a customer like that? I don't thin...
If there was no monetary incentive for Rogers, they wouldn't be doing it. It's that simple. Why would they do that to their customers, creating all that ill will, unless they made money by doing it? I was born at night, but not last night!
These ongoing balances show as a liability on Rogers' books. Not only that, but this new policy was put into place to encourage you to buy a plan. They are basically stealing money form their pay-as-you-go customers. "Sign up for a plan and we'll...
