I'm on a limited income too. Please contact the president's office at Rogers. Start with the ordinary contact number. Tell them you want a refund. They will say no. Ask to speak to a supervisor. This person will say no, too. Ask them to escala...
I have a substantial balance on my pay go service. I contacted the media and was immediately put in touch with the president's office. A rep there promised to refund the balance above $150 and extended the expiry date. Contact the media or escalat...
Rogers needs to provide better options like refunds and good will gestures. Last year, I gave Rogers $100 and got network time and a new updated expiry date. It is not okay to give them $100 of a balance without network time; and only a new expiry ...
New Maximum Pay Go Balance $150
Everyone should contact the media: Ellen Roseman and Sean O'Shea at Global: ViewerContactBC@globalnews.ca regarding the new maximum paygo balance and loss of money (confiscated by Rogers) above $150.00.