the phone is an iPhone, and I have erased and downloaded the app several times. Not sure what you mean by credentials for the new modem. The password had not changed, and every other device in the house has logged on successfully. What else can yo...
Worked until I replaced the modem (yes, it is compatible) and now does not work. Spent 45 minutes waiting on the on-line chat function.... not quite the product or service standard I expect for money I spend on rogers.