They've never sent anyone in a red truck, so I guess I can try again. It's just such an exhausting procedure to go through the call center and go through all the steps in their script... I've done it so many times only to get a trainee-level tech sh...
Exact same problem here as well. Periodic drops for 5-30s that self-recovers. Validated when directly connected to the modem so I know it's not any of my home equipment. All calls and service visits are completely fruitless. This is 100% a networ...