Believe me you could still have something blocking your MyAccount section. Talk to a rep and ask if any outstanding orders. If not, then at least you’ve eliminated that block. However, Rogers is still having a lot of technical issues online.
If you have an outstanding order of any type, your MyRoger will not react properly. I would double check this with an ignite rep at 18662993622. It’s not a quick fix, so one needs to be patient.
