Thanks, just had another chat and my issue has been escalated and the add-on should be removed withing the next few days. We will see. I will be calling to verify this before my next billing cycle and also expecting a $60 refund for the last few mo...
Exact same things is happening to me, working on 3 months trying to get rid of a $20 add-on. This is nuts. texting cancel to 222 and getting confirmation doesn't do anything. My line is the data manager, other line gets an error if texting to 222...
