Rogers Community

I just got off chat with Rogers Ignite Tech support (David in Moncton), and was told there is no such thing as a signal reset or a factory reset of the modem. The only thing I can do is reset the modem myself by using the app. Who is telling the trut...

Yes I was talking about the Rogers Toronto server. When I try to click on your tool link it says" This site can not be reached".

I have noticed the exact same thing with the Rogers server when I do a speed test. I figured it was just mine.