Same here. I was told I'd in fact get FTTH if I signed up to Ignite (didn't :P). Since I'm on Ignite now though I've got the new modem. Works relatively fine with wireless shut off (old Hitron firmware used to still run wifi signals even when you shu...
Can we have Rogers just full-out admit that this is a firmware issue, rather than circling around and around with techs trying to diagnose the issue? Replacing the modems does nothing because it's not just a few of us with the problem (unless we're o...
Give it a while, it'll stop responding. Unless you did in fact get pushed a new firmware, I'm not seeing my router fixed. In fact, lately, I've had to power cycle it much more frequently. It works for a while after the power cycle, but then the web g...
@RogersTony Thanks for raising this for us Tony. Hoping you can get some sort of an update for all of us; coming up on 4 months since you mention it was raised with the vendor.
I have sent in a support request to Hitron NA directly citing the modem version, firmware version, the CVE and that Rogers does not seem to want to address this issue. We'll see if they blindly tell me to contact Rogers or actually answer my question...
